good mornong
-good morning. can i help you?
-you probably can. the thing is…well, my son has a birthday next week and i…
-and you don’t know what kind of gift he prefers
-actually
-not a problem. what does your son like?
-give a minute…he likes sports
-what kind of sports?
-he likes mountain skiing
-i’m sorry but we don’t have any mountain skiing equipment rught now
-i see… he likes music too
-we have a stylish walkmans and cd players. here. that one looks very nice
-oh yeah, that’s what i need. how much does it cost?
-ten pounds
-here it is
-now your son will be happy
-yes. thank youand good bye
-see ya (you)
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