Прочитайте текст « company results». a company chairman is making an end-of-year presentation. i’d like to spend a few minutes of your time looking back over the year. i’m going to divide my review into three areas: firstly financial, secondly personnel and finally technology. on the financial front the results have been very pleasing. turnover has increased by 14%, costs have dropped by 3% and profits are up by 16%. so the company as a whole has performed well. some business areas have done better than others. export sales have done very well – especially in america, our largest export market. the domestic consumer market has been very competitive and will continue to be so – our results in this market have been rather disappointing – just 1% up compared with last year. right, let’s move on to personnel. our policy of personnel development through training and promotion opportunities has continued to be a great success. we have actually recruited 72 new staff while 20 have retired – so there’s a net balance of 52. the training department has expanded considerably and moved into new areas such as quality assurance and sales training. finally, technology. i thought you would be interested to have an update since this is vital for our future growth. over the last year our research department has thoroughly tested a new prototype engine. results so far have looked promising. we have also invested heavily in a european technology programme which links industry with the universities. right, those are the three main areas – finance, personnel and technology. are there any questions before i go ответьте на вопросы по содержанию текста. 1 what areas is a chairman going to divide his review into? 2 what results have been on the financial front? 3 what does the chairman say about export sales? 4 what does he say about the domestic consumer market? 5 what can you say about their policy of personnel development? 6 what can you say about their training department? 7 what has their research department done over the last year? 8 have they invested in a european technology programme?