Файл (звук): https://dropmefiles.com/DSP55 You will hear someone describing their working day. For questions 1-5, choose the best answer (A, B, C or D 1 Why does the speaker say she and her colleagues work hard? A because they want to attract a high number of customers B because of the size of their workplace C because they don't get many breaks D because there aren't a lot of staff at their workplace 2 What time does the speaker normally arrive at work? A 6:30 am B 7:30 am C 8:00 am D 9:00 am 3 What is one issue discussed during the morning staff meeting? A the standard of cleanliness of the hotel B the approaching holiday season C the absence of some employees D the inspection of the hotel rooms 4 What does the speaker worry about most? A faulty equipment in the rooms B the security of the hotel C the cost of replacing missing items D dealing with emergencies 5 What new service will the hotel be introducing? A cooked breakfast B online booking C business advertising D a souvenir shop