1) drop-down menu a) a software application that is integrated into the system of an electronic device and designed for a particular function 2) pull-down menu b) a narrow area across the bottom of a computer screen, that shows which documents or pro- grammes are open and allows you to change them 3) embedded applications c) to put information or a programme onto a computer 4) loaded applications d) a way of arranging information on a computer screen that is easy to understand and use because it uses icons and menus, rather than only text 5) to upgrade e) a list of choices on a computer screen that is hidden until you choose to look at it 6) task bar f) a software application designed for a particular pur- pose that a user installs optionally on an electronic device 7) to load g) a way of arranging information on a computer screen that uses only text rather than icons and menus 8) enhanced soft- ware h) a list of instructions, especially on a computer screen, that is hidden until you open it 9) to install i) improved and much better than before software 10) graphical user interface j) to improve something and make it more modern to provide a better service 11) command line interface k) to move around a website or computer screen, or between websites or screens 12) to navigate l) to add new software to a computer so that it is ready